WARNING: This product contains nicotine.
Nicotine is an addictive chemical.

JUUL Care Team is available 6AM-10PM PST

Click here for device or pod troubleshooting support / Click here to get an order issue resolved

Auto-Ship FAQs

Can you please tell me everything about your auto-ship program?

JUULpod monthly auto-ship subscriptions offer buy 5, get 1 on JUULpods and free shipping*. Each auto-ship order must contain a minimum of two pod packs of any flavor.

To get started, select the shipping date of your initial order. Each subsequent order will be automatically charged to your card and shipped around the same day each month. Ship days that fall on a weekend will be processed the Friday before to ensure timely delivery. All subscription orders ship via USPS Priority Mail with a 2-4 day delivery estimate.

You can make changes to your auto-ship up to 24 hours prior to your ship date via your JUUL.com account dashboard.

All terms and conditions associated with the use of the JUUL.com website apply to you as a JUUL auto-ship subscriber. The company may amend the terms of the auto-ship program and the website terms of use from time to time at its discretion.

*Promotions void where prohibited and purchase may be subject to taxes and fees.