USAWe are required and committed to preventing sales to anyone under the age of 21. Only users who are verified to be at least 21 years old can create a JUUL account.
Articles in this section
- What is the minimum age to purchase JUUL products from JUUL.com?
- Why is the minimum age 21+ to purchase products from JUUL.com?
- Why can't I access my JUUL account?
- What is the minimum age to purchase JUUL products at retail locations?
- Can I change the name on my JUUL account or billing information?
- I live in California, Idaho, or Washington. Why can't I change my shipping address?
- How are you verifying my age?
- How do I know if I'm age verified?
- Do I have to be age verified every time I place an order on JUUL.com?
- Is my account information safe?